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Benovia Winery Web site Privacy and Security Policy

At Benovia Winery, we recognize and respect your privacy. The information you provide us is used to let you know about our wines, events we hold or participate in, other winery news you might find interesting, and to fulfill your wine orders.

We understand the sensitivity of giving out personal information, and we do not share this information with any third party marketing or sales organizations of any kind, except in the performance of services on behalf of Benovia Winery, and with their authorized use limited to this purpose.

We may periodically use information you have provided to us to enhance our services and products.  For example, we may engage a professional survey company to use your email address to request your participation in a Benovia online customer survey about your experiences with Benovia Winery, in an effort to improve our service to you; such surveys are voluntary and tabulated anonymously. When you order products from us, we collect information about each transaction, including the transaction amount, a description of the goods or services being purchased, the names of the buyer, and the type of payment used.  When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. All information collected is kept in the strictest confidence.

When you join our mailing list, we will send you an e-mail confirming you have been added to our list. If at any time you wish to be removed from our mailing list, simply follow the "unsubscribe" instructions at the bottom of any Benovia Winery email you have received and you will be removed as quickly as possible and receive no further communications from Benovia Winery electronically.

If you supply us with your postal address online you may receive periodic mailings from us with information on our latest releases, order forms, and news about Benovia Winery. To be removed from our postal mailing list, please contact Benovia Winery by phone or fax (PH: 707-526-4441_FX: 707-526-4120).

If you supply us with your telephone number, you may receive follow-up telephone contact from us regarding orders placed online.

Please be aware as part of our promotional efforts, your Benovia Winery account user name and password may be periodically sent to you in an email or mailed to you via the postal service to make it more convenient for you to access your online account. Please keep your log-in credentials confidential. For your security, we recommend you DO NOT keep your credit card information on file with our online storefront; instead, enter your payment information anew each time you place an order using your Benovia Winery online account.

If you supply us with credit card and other payment information as part of your transaction, we will only share specific information (for example, your name and credit card number) with banks and other third parties in the financial system as necessary to process your transaction and maintain your account, and protect against fraud or other misconduct.  For example, we may use card authorization and fraud screening services to verify that your credit or debit card information and address match the information that you provided to us.

In addition to the above, we use the information we collect to:

  • Provide our products and services to you;
  • Perform auditing, research and analysis in order to maintain, protect and improve our products and services; and
  • Ensure the technical functioning of our network and order processing system.

We take appropriate security measures to protect against the unauthorized access or use, alteration or loss of data, including without limitation, information that we have collected from you on our site.  The security of your account also depends on keeping your account password confidential, and you should not share your account name or password with anyone. If you do share your account information with a third party, they will have access to your account and your personal information.

Please note that this Privacy and Security Policy may change from time to time. We will not reduce your rights under this Privacy and Security Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy and Security Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy and Security Policy changes).

If you feel Benovia Winery's Web site is not following its stated privacy and security policy, or you have any further questions about our Privacy and Security policy, please let us know at the address or phone number below.

Benovia Winery wants to help make sure your emails are getting delivered to you! In order to help ensure proper delivery of emails to your inbox, you can add senders of legitimate emails to your Approved or Safe Sender list. Click below to view instructions on how to do whitelist emails for several popular Internet Service Providers and email companies.

*Note that we are not an email client like Gmail or Outlook. This guide is designed to help you keep emails from being moved to the spam folder.


1. Click Address Book.

2. Click Add Contact.

4. Save Benovia Winery as a contact.

5. Click save.


1. Open an email from Benoviathat you want to whitelist.

2. Click on the little down-pointing-triangle-arrow next to “reply.”

3. Click Add to contacts list to finish.

Apple Mail

1. Click the address in the header of the message you’re viewing.

2. Click Add to finish.

Yahoo! Mail

1. Open the email message from Benovia you want to add to your address book.

2. Click Add to contacts next to the address.

3. On the Add Contact popup, add additional information if needed.

4. Click Save to finish.

Outlook 2007

1. Right-click on the email you received (in the list of emails).

2. Click Junk E-mail.

3. Click Add Sender to Safe Senders List to finish.

Outlook 2010+

1. Click the Home tab.

2. Click Junk.

3. Click Junk E-mail Options.

4. Click Safe Senders.

5. Click Add

6. Enter and additional information if you wish.

7. Click OK to finish.

Mac Mail

1. Click Address Book .

2. Click File.

3. Click New Card.

4. Enter and additional information if you wish.

5. Click Edit to finish

iOS Devices – iPad, iPhone, iPod Touch

1. On any message, tap the sender and add to either a new contact or an existing contact

Benovia Winery, 3339 Hartman Rd., Santa Rosa, CA, 95401 • Phone: 707-526-4120


Still have questions? Contact Benovia for more information.